Process Automation Specialists

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Process Automation Specialists

A Process Automation Specialist will play a key role in defining, scoping and leading the development of technical solutions to streamline business processes. This position covers a broad range of project management, technical and data management tasks, combining strong analytical and communication skills to play this role successfully.

Typical duties of Process Automation Specialists:

Define an opportunity sales process using stages, record types, and validation rules.
Automate business processes to send emails, create related records, and submit opportunities for approval.
Create a flow to display dynamic information on a Lightning record page.
Create a process to evaluate and update records.
Work closely with stakeholders across teams to identify areas for technology and process improvements in the short and long term, facilitating requirements documentation and business case creation.
Research innovative solutions, compare technologies and map technical features against business requirements to provide strong recommendations.
Scope effort, timelines and dependencies related to technical implementation of solutions and associated process changes.
Develop technical solutions and enhancements to improve efficiency and quality of client deliverables.
Create and update business process documentation and workflow diagrams for team processes.
Lead associated change management and training of new solutions.
Perform data analysis and present insights in compelling manner across audiences.
Support upkeep and enhancement of existing data, systems and tools.

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Why Valenta's Data Services?

Dedicated Team Members

We will allocate a dedicated team member and reporting manager to your business. Our reporting managers oversee quality and service delivery.

No Lock-in Contracts

Our contracts are simple with no lock-in terms.

ISO Certified

We take information security very seriously and are ISO 27001 certified for Information Security. As part of our data security protocol, we have installed various checks and measures at different levels across our enterprise ecosystem.

Customized Solutions

We pride ourselves on our agility and we are adept with all of the major operating systems, ensuring a seamless transition.

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Up to 60% Cost Saving

On average, our Valenta BPO clients' report a cost saving of up to 60% by outsourcing key services. Furthermore, recent survey's show that our client's do not believe they are compromising on the quality of outcomes, and are achieving business growth faster than otherwise would be possible.

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Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full-time, part-time, or on a transactional basis.

What do our client's say?

Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

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Natalie Gillies and Clare Harding
Arthur J Gallagher
Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

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John Pollock
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